Communications Content Specialist

Remote
Full Time
Mid Level
DCG Communications (DCG) is seeking an organized, thorough, and proactive Communications Content Specialist to join our talented team. In support of our client’s mission, our focus is helping VA expand Veteran access to care through digital technologies. The Communications Content Specialist will be focused on developing both technical and creative materials to be used in training plans and technical guides, various project-based reports, social media content and blog posts. Content will be posted to a variety of digital mediums requiring strong familiarity with platform management, technical troubleshooting and issue resolution. 

Key Responsibilities:
Training Materials Development:
  • Develop comprehensive app-based training plans and materials.
  • Coordinate the design and development of app content.
  • Ensure training materials are aligned with the overall goals and objectives
Stakeholder Collaboration:
  • Proactively inform client stakeholders and aid in quick resolution of app-based issues.
  • Collaborate closely with the lead to ensure a full understanding of materials, processes, and style for developing deliverables.
  • Participate in daily and weekly team and client/stakeholder meetings to discuss needs, expectations, and requirements for developing and editing deliverables.
  • Offer fresh ideas for engaging and relevant content
Content Creation:
  • Create written communications products, including project-related reports and updates, social media content, and blog posts.
  • Deliver high-quality written materials independently, ensuring they are at least 95% complete before review.
  • Incorporate feedback from internal team members and clients to refine and finalize deliverables.
Status Updates and Reporting:
  • Provide daily status updates on the progress of training materials and other deliverables.
  • Maintain clear and consistent communication with team members and clients to ensure alignment and transparency.
Qualifications:
Experience and Skills:
  • 4+ years of demonstrated experience writing high-quality content for a variety of platforms.  Federal government consulting or public relations experience a strong plus.
  • Strong writing skills, with the ability to create clear, concise, and engaging content.
  • Proven experience in developing training materials, particularly for app-based or virtual technologies.
  • Excellent organizational and project management skills.
  • Ability to work independently and deliver high-quality materials with minimal supervision.
  • Strong interpersonal and communication skills for effective collaboration with stakeholders.
Education:
  • A Bachelor's degree in Communications or a related field is required.
Location: At DCG, many of our team members work remotely. With over 150 employees based throughout the country, DCG is committed to hiring the best talent and fostering a culture of virtual collaboration.  The selected candidate will work during DCG's core Eastern Standard Time business hours. 

Culture: DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement.  Get a glimpse into our culture here:
  • DCG Life Medium Blog: https://medium.com/dcg-life
  • DCG Life Instagram: @dcglife
Benefits Snapshot: 
  • A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.
  • 401(k) retirement plan with a generous 4% corporate match with immediate vesting upon enrollment.
  • Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA).
  • 100% Paid Family Bonding for all new parents (including adoption), short-term, and long-term disability.
  • $1000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy.
  • Generous paid time off including 11 paid federal holidays annually.
  • Annual $1600 professional development stipend
About us: 
Founded in 2010, DCG is a specialized communications consultancy focused on developing influential communications programs to help clients build their brands and enhance their reputations. Spanning the entire public sector, our subject matter expertise has earned us the #14 spot on GrowthLab’s ranking of the top 100 federal communications contractors. 
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